amenify × GoldOller × LOFT × RealPage
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Manager Onboarding

Resident Gifts and Home Services

What your residents receive, what your team receives, and who to call for support.

★★★★★ 4.75 from 150,000+ resident reviews on Amenify
2026 · Prepared for GoldOller property teams
Support

Need help? Support for residents and your team

Reach a real person, 7 days a week.
For residents
7-Day Resident Support

Residents contact the Amenify concierge directly for orders, bookings, and gift questions. Your on-site team is never the help desk.

concierge@amenify.com 720.204.2207
Live chat in the app

For managers
Full-Time Manager Support with Fatima Richani

Your dedicated account manager for onboarding, reporting, gift settings, and anything your team needs.

Answers to the most common questions here
PMC Q&A's
Overview

 3 Minutes - Learn Everything

Every GoldOller property
AutoGifts Program
Automated move-in gifts
Automated renewal gifts
Manager gifts
Free monthly gifts to residents
7-day-a-week live support
Resident satisfaction guarantee
No work for on-site teams
White-glove onboarding for residents
Watch the program walkthrough
Download the onboarding deck to review the details from the video
Onboarding deck
Everything is connected
An experience at every stage of the resident lifecycle
01 · MOVE IN
HEADLINE GIFT
Move-In Gift
$50
Welcome credit
Furnish Your Home
Stage & buy furniture
Hire Movers
Exclusive resident rates
Handyman
TV mounting, curtains & more
02 · LIVE & SETTLE IN
Monthly Cash
Up to $20 in credits
Online Shopping
Shop the Amenify store
Food & Grocery Delivery
Local restaurants & groceries
Dog Walking
Vetted partners, on demand
Housecleaning
Recurring cleans & chores
Live Events
Purchase local tickets & seats
Car Washing
Mobile washes at home
03 · RENEW OR MOVE OUT
HEADLINE GIFT
Renewal Gift
$100
House cleaning
Move-Out Services
Movers, wall repair, deep cleans
Exclusive partnership

Embedded in your LOFT app

Gifts trigger from the RealPage move-in and renewal events, and residents find Amenify inside LOFT.

LOFT
RealPage
Amenify inside the LOFT resident app
Your Amenify Credit, inside LOFT
Manager perks

Perks for You and Your Team

AutoGifts program only
$50
Welcome gift
Every manager at an AutoGifts property starts with $50 in their Amenify wallet.
$20
Every month
Unrestricted on all services, including food, grocery, and shopping.
All GoldOller properties
$200
Top performer awards, quarterly
Awarded to the top five properties in the portfolio. Use it toward staff lunches or resident events.
All property marketing materials delivered
Flyers, desk signs, and resident messaging arrive ready to use. Nothing to design or print.
Download your flyer here
Resident tutorial

Want to learn more? Here's a resident tutorial

Every service is booked through vetted, background-checked partners, and resident gifts work on all of it.

Amenify app home screen 1234
A quick tour of the app
1
Your Amenify Cash
Your balance sits at the top of the home screen. Move-in, monthly, and renewal gifts land here automatically.
2
AI Concierge Agent
Ask for anything, like a cleaner on Saturday or dinner in twenty minutes, and it gets booked for you.
3
Human support
Need a person? The same bar gets you real human support, 7 days a week.
4
How you can spend your gift
Cleaning, restaurants, grocery, shopping, handyman, moving, dog walking, live events and more. Pick a category and book.
100% satisfaction guarantee
Not happy with a service? Amenify makes it right or refunds the credits.
Support 7 days a week
Real people, right in the app, any day of the week.
Most popular

Food & Grocery Delivery

Order from restaurants and grocery stores near you and pay with your Amenify Cash. Delivered to your door.

Groceries
Stock the fridge from stores in your neighborhood.
Restaurants
Takeout and delivery from local favorites.
Map of Amenify restaurant partners near you
Local favorites
Oh! Que Bueno
Oh! Que Bueno
Latin
Waffle House
Waffle House
Breakfast & diner
Fabulous Cafe
Fabulous Cafe
Café & desserts
Game Time
Game Time
Sports bar & grill
La Negra Pizza Cubana
La Negra Pizza Cubana
Cuban pizza
Bonefish Grill
Bonefish Grill
Seafood
Kobé Japanese Steakhouse
Kobé Japanese Steakhouse
Japanese hibachi
Casita Taqueria
Casita Taqueria
Mexican
The Wheelhouse
The Wheelhouse
American
The Joint St. Pete
The Joint St. Pete
Bar & grill
Da Sesto Italiano
Da Sesto Italiano
Italian
What residents' gifts buy them

Every category residents can spend their Amenify Cash on, booked with vetted, background-checked partners.

Restaurants
Restaurants
Grocery
Grocery
Cleaning
Cleaning
Handyman
Handyman
Dog walking
Dog walking
Live events
Live events
Movers
Movers
Shopping
Shopping
Home goods
Home goods
Common questions

Questions from property teams.

Is there a cost to GoldOller properties?
No. Amenify launches at every GoldOller property at no additional cost, including the home services concierge, free monthly gifts, and 7-day live support.
Does my on-site team need to do anything to send gifts?
No. Gifts trigger automatically from RealPage move-in and renewal events, and residents find Amenify inside the LOFT app. There's no work for on-site teams.
What do residents receive each month?
Up to $20 in Amenify Cash is added to every resident's account on the 1st of the month. Credits expire monthly and don't roll over. Home services are unrestricted; food, grocery, and online shopping have per-order limits.
Is Amenify Cash a gift card?
No. Amenify Cash loads straight into the resident's Amenify account and can be used across services and products in the app, including home services, food, grocery, and shopping.
Who handles resident questions?
Amenify does. Residents reach the concierge by chat, phone, or email, 7 days a week, for orders, bookings, and gift questions. Your on-site team is never the help desk.
What if a resident isn't happy with a service?
Every service is covered by the resident satisfaction guarantee. Amenify makes it right or refunds the credits.
What perks does my team get?
Managers at AutoGifts properties start with a $50 welcome gift and receive $20 every month, unrestricted on all services. Across all GoldOller properties, the top five properties earn $200 top performer awards each quarter.
Do we need to create marketing materials?
No. Flyers, desk signs, and resident messaging are delivered ready to use. Nothing to design or print.
Who do I contact with questions?
Fatima Richani, your dedicated account manager, handles onboarding, reporting, gift settings, and anything your team needs: fatima@amenify.com.
amenify × GoldOller · 2026
Resident questions? concierge@amenify.com