Scalable, Service-Agnostic Technology Platform
AI driven dynamic dispatching engine with advanced Geofencing, dynamic routing and Travelling Salesman.
Amenify’s technology is designed to work across any home service vertical and the service-agnostic platform adapts dynamically through:
Unified Infrastructure → A single stack powers ordering, tracking, pricing, routing, fraud detection, and payments across all services.Dynamic Scaling → Whether it’s cleaning, dog walking, moving, or ecommerce orders, the same dispatch engine and APIs handle millions of requests.
Cross-Service Intelligence → Machine learning models optimize demand prediction, route planning, and pricing across categories, compounding efficiency gains.
Rapid Service Launches → New services plug directly into existing workflows (ordering, tracking, support, credits), enabling fast rollouts.
Amenify Apps Ecosystem
Amenify is powered by a multi-app ecosystem designed for every stakeholder, from residents to service providers to property managers and our own internal teams. Each app is purpose-built, and fully integrated within the Amenify platform.
Resident App
Amenify Resident App supports easy ordering and tracking of home services and products.
The all-in-one hub for residents to manage services.
→ Order, track, reschedule services
→ Manage subscriptions, payments, credits, and refunds
→ Chat with Service Pros & Amenify Support
→ Ratings, reviews, tips, and dynamic pricing
Service Pro App
Amenify Service Pro App is used by Field Pros to complete their daily jobs efficiently.
A tool for the field pros to complete daily jobs efficiently.
→ Suggested route planning with geolocation tracking
→ Appointment flows + quality checklists
→ Training hub & background verification
→ Real-time chat with residents, tips, ratings
Provider Web App
Amenify Provider App is used by Provider companies for efficient order management.
Used by service providers for:
→ Onboarding & activation of Service Pros
→ Assignments, reschedules, incentives/penalties
→ Business metrics & automated payments
Property Manager Portal
Amenify Property Manager Portal is used by Property Managers to gain insights about the performance of their properties.
Used by Property managers to:
→ View bookings & service pros at their properties
→ Transfer/buy credits for residents
→ Revenue share & contract flows
→ Order marketing materials, email templates
→ View performance report of their properties
Operator Portal
Amenify Operator Portal is for Site Services ordering, tracking and payments.
Purpose-built for site service orders.
→ Cleaning, turnovers, painting, and handyman work
→ Work order & invoice management
→ Streamlined property operations
Concierge Admin Portal
Amenify Concierge Admin portal is an internal tool used by Amenify’s support team.
Internal tool for Amenify’s support team.
→ Manage resident requests, subscriptions, and credits
→ Full visibility into orders & appointments
→ Community-level campaign management
Amenify Internal Portal
Amenify Internal is an internal tool for administration purposes.
The backbone of Amenify’s platform = data-rich and fully audited.
→ Dispatch & dynamic pricing engines
→ API and Property integrations
→ Service provider, order, subscription & payment management
→ Management for residents, credits, fraud, and reporting
Service Agnostic Technology Platform
At its core, Amenify is a service-agnostic technology platform, built to scale across any home or property service with the same infrastructure.
Core Engines
Dynamic Dispatch → Matches supply & demand in real time, optimizing based on availability, preferences, and backups.
Dynamic Routing & ETA Prediction → Considers live traffic, weather, geolocation, and demand density.
Dynamic Pricing Engine → Adjusts for demand, provider factors, competitor pricing, seasonality, and even room “messiness quotient.”
Fraud Detection & Risk Scoring → AI-driven checks on accounts, devices, and transaction patterns.
Recommendation Engine → Learns from resident data, past orders, browsing, and seasonality.
Resident Marketing Stack → Integrated with automation software for email, SMS, push, and dynamic landing pages.
API-First Architecture
30+ live integrations with PMS platforms, provider partners, payment gateways, support tools, marketing tools etc.
10M+ monthly API calls with <100ms latency, ensuring smooth partner and resident experiences.
Full Partner API → Enables white-labeled, embedded resident service flows
Data & AI Layer
ML-powered optimization across dispatch, routing, pricing, load balancing, and ETA prediction.
Generative AI for training videos, customer support, marketing, and content automation.
Analytics & Reporting → 500+ live metrics tracked for real-time insights across engineering, operations, support, and marketing.
Partner API: Whitelabeled & Embedded
Amenify’s Partner API gives property managers, PMS platforms, and ecosystem partners the ability to embed resident services directly inside their own apps, with Amenify powering everything in the background.
Whitelabeled → Your brand stays in front, while Amenify runs the services stack.
Embedded Experience → Residents order, track, and manage services without leaving your platform.
Complete Coverage → Ordering, payments, credits, customer support, and notifications included.
Reliability at Scale → 99.9% uptime SLA, dedicated cloud resources, and observability built in.
Support & Compliance → API customizations, SOC2 security, insurance, refunds, and full-service support handled by Amenify.
Want to know more? Have a look here at Amenify’s Technology Overview.