Scalable, Service-Agnostic Technology Platform

AI driven dynamic dispatching engine with advanced Geofencing, dynamic routing and Travelling Salesman.

Amenify’s technology is designed to work across any home service vertical and the service-agnostic platform adapts dynamically through:

  • Unified Infrastructure → A single stack powers ordering, tracking, pricing, routing, fraud detection, and payments across all services.Dynamic Scaling → Whether it’s cleaning, dog walking, moving, or ecommerce orders, the same dispatch engine and APIs handle millions of requests.

  • Cross-Service Intelligence → Machine learning models optimize demand prediction, route planning, and pricing across categories, compounding efficiency gains.

  • Rapid Service Launches → New services plug directly into existing workflows (ordering, tracking, support, credits), enabling fast rollouts.

Amenify Apps Ecosystem

Amenify is powered by a multi-app ecosystem designed for every stakeholder, from residents to service providers to property managers and our own internal teams. Each app is purpose-built, and fully integrated within the Amenify platform.

Resident App

Amenify Resident App supports easy ordering and tracking of home services and products.

 The all-in-one hub for residents to manage services.
→ Order, track, reschedule services
→ Manage subscriptions, payments, credits, and refunds
→ Chat with Service Pros & Amenify Support
→ Ratings, reviews, tips, and dynamic pricing

Service Pro App

Amenify Service Pro App is used by Field Pros to complete their daily jobs efficiently.

 A tool for the field pros to complete daily jobs efficiently.
→ Suggested route planning with geolocation tracking
→ Appointment flows + quality checklists
→ Training hub & background verification
→ Real-time chat with residents, tips, ratings

Provider Web App

Amenify Provider App is used by Provider companies for efficient order management.

Used by service providers for:
→ Onboarding & activation of Service Pros
→ Assignments, reschedules, incentives/penalties
→ Business metrics & automated payments

Property Manager Portal

Amenify Property Manager Portal is used by Property Managers to gain insights about the performance of their properties.

 Used by Property managers to:
→ View bookings & service pros at their properties
→ Transfer/buy credits for residents
→ Revenue share & contract flows
→ Order marketing materials, email templates
→ View performance report of their properties

Operator Portal

Amenify Operator Portal is for Site Services ordering, tracking and payments.

 Purpose-built for site service orders.
→ Cleaning, turnovers, painting, and handyman work
→ Work order & invoice management
→ Streamlined property operations

Concierge Admin Portal

Amenify Concierge Admin portal is an internal tool used by Amenify’s support team.

Internal tool for Amenify’s support team.
→ Manage resident requests, subscriptions, and credits
→ Full visibility into orders & appointments
→ Community-level campaign management

Amenify Internal Portal

Amenify Internal is an internal tool for administration purposes.

The backbone of Amenify’s platform = data-rich and fully audited.
→ Dispatch & dynamic pricing engines
→ API and Property integrations
→ Service provider, order, subscription & payment management
→ Management for residents, credits, fraud, and reporting

Service Agnostic Technology Platform

At its core, Amenify is a service-agnostic technology platform, built to scale across any home or property service with the same infrastructure.

Core Engines

Dynamic Dispatch → Matches supply & demand in real time, optimizing based on availability, preferences, and backups.

  • Dynamic Routing & ETA Prediction → Considers live traffic, weather, geolocation, and demand density.

  • Dynamic Pricing Engine → Adjusts for demand, provider factors, competitor pricing, seasonality, and even room “messiness quotient.”

  • Fraud Detection & Risk Scoring → AI-driven checks on accounts, devices, and transaction patterns.

Recommendation Engine → Learns from resident data, past orders, browsing, and seasonality.

Resident Marketing Stack → Integrated with automation software for email, SMS, push, and dynamic landing pages.

API-First Architecture

  • 30+ live integrations with PMS platforms, provider partners, payment gateways, support tools, marketing tools etc.

  • 10M+ monthly API calls with <100ms latency, ensuring smooth partner and resident experiences.

  • Full Partner API → Enables white-labeled, embedded resident service flows

Data & AI Layer

  • ML-powered optimization across dispatch, routing, pricing, load balancing, and ETA prediction.

  • Generative AI for training videos, customer support, marketing, and content automation.

  • Analytics & Reporting → 500+ live metrics tracked for real-time insights across engineering, operations, support, and marketing.

Partner API: Whitelabeled & Embedded

Amenify’s Partner API gives property managers, PMS platforms, and ecosystem partners the ability to embed resident services directly inside their own apps, with Amenify powering everything in the background.

  • Whitelabeled → Your brand stays in front, while Amenify runs the services stack.

  • Embedded Experience → Residents order, track, and manage services without leaving your platform.

  • Complete Coverage → Ordering, payments, credits, customer support, and notifications included.

  • Reliability at Scale → 99.9% uptime SLA, dedicated cloud resources, and observability built in.

  • Support & Compliance → API customizations, SOC2 security, insurance, refunds, and full-service support handled by Amenify.

Want to know more? Have a look here at Amenify’s Technology Overview.

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Amenify: Shaping the Future of In-Home Services with Agentic Resident Commerce

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How Amenify Uses AI/ML For Daily Operations