Amenify’s 100K+ Resident Reviews and 4.74/5.00 Rating: A Testament to Trust, Quality, and Service Excellence
A Milestone Worth Celebrating
Every so often, there comes a moment that reminds us of the “why” behind our start-up: a milestone that signifies not just growth, but the trust and appreciation of the people we serve. For Amenify, that milestone has come.
We are pleased to officially announce that Amenify, so far, has collected more than 100,000 verified resident reviews and a 4.74 out of 5.00 average rating. To put this in context, twenty-four out of twenty-five residents rated us a full five stars. That is not just a number; it represents the undeniable care, attention, and consistency that goes into every Amenify experience.
As we have said from day one, whether that is apartment cleanings, handyman services, pet care, or grocery deliveries, our mission is to simplify everyday living for residents all over multifamily communities. To that point, as evidenced by over 400,000 services a year and an average response time of less than thirty seconds, Amenify continues to elevate what great service means in modern living.
Beyond Ratings: Real Experiences from Real Residents
Behind every review lies a story. A resident coming home after a long day to find their space spotless. A quick handyman visit that saved the weekend. A friendly, efficient customer service rep who solved an issue before it became a problem.
Each of these moments represents the heart of Amenify: people helping people live better.
A 4.74 rating is not a reflection of perfection. It signifies progress. Our rating resulted from listening, learning, and showing up for our residents every time. When residents leave reviews, they aren't just writing reviews or giving feedback; they are helping us shape how we grow, and we are grateful for their insight.
The reviews provide a message to potential future residents: Amenify is a partner you can trust. Whether you're scheduling a one-time cleaning or a cleaning service for a community, our team will provide professional, responsive, and high-quality service every step of the way.
Related Blog: Amenify: Shaping the Future of In-Home Services with Agentic Resident Commerce
The Journey to 100K+ Reviews and a 4.74 Rating
1. The Vision: Redefining Resident Services
When Amenify was founded, the goal was clear: to create a simpler, smarter way for residents to access trusted services. In a world where time is the ultimate luxury, we wanted to give people more of it.
Our platform connects residents to a wide range of lifestyle services, from home cleaning and handyman support to grocery delivery and pet care, all vetted, verified, and delivered with a focus on quality. Over time, this vision has expanded across the U.S., touching hundreds of thousands of homes and communities.
We didn’t just want to provide convenience; we wanted to set a new standard for service in multifamily living.
2. The Details Matter, Always
At Amenify, we have learned that what makes service exceptional isn’t what we do on a large scale; it’s the little things. It’s how our pros say hello to residents, how they clean a hard-to-reach corner, and how they check again to make sure everything is up to Amenify standards before they leave.
All of this is how we become obsessed with excellence. Every Amenify Pro goes through thorough training, not just on the technical aspect of the work, but also in empathy, professionalism, and care. That’s how we create a service experience that is personal, trustworthy, and five stars every time.
And that doesn’t even include our customer support team answering resident inquiries within 30 seconds, a standard that is almost unheard of in a space where speedy, personal response is everything.
3. The Power of Scalable Technology
Every seamless experience is supported by our marketplace and platform technology, developed to support the complicated needs of multifamily living. Our platform creates a bridge between residents and service providers, an ecosystem where everything, from booking to payment to feedback, is effortless.
It’s scalable and collaborative, and data is gathered by your communication style to improve the experience continuously. Property managers gain streamlined operations, residents gain trusted service providers, and everyone benefits from transparency and accountability.
This technology isn’t about replacing people; it’s about empowering them. It allows our teams to focus on what truly matters: delivering exceptional service experiences every single day.
4. Listening, Adapting, and Growing
Amenify's ongoing transformation is driven by customer feedback. Every review, rating, and comment shapes how we adapt our services.
Praise reinforces the things we do well, and suggestions help us identify opportunities for improvement. Attentively exploring suggestions as they come from residents and making operational changes is a big part of why we have been able to keep and maintain a strong 4.74 rating.
We have incorporated feedback loops directly into our software so that a property manager, resident, and service pro can sustainably contribute to improvement. We believe that while great service is not defined just once, it is earned over and over again!
5. Holding Ourselves to a Higher Standard
Trust is built on consistency. From our very first service to our 400,000th, we hold ourselves to the same unrelenting standards.
That means regular training for our team, performance assessments of our service partners, and relentless measurement of customer satisfaction. We don’t think of quality as a one-time occurrence. Quality is a daily promise.
Our 100,000+ reviews are not only a badge of honor; they are a summation of all the little things done correctly every day by people who simply care about the work they do and the customers they serve.
A Nationwide Impact Rooted in Care
Amenify's purview now stretches to multifamily communities across the United States, but we are determined in our purpose, making everyday living easier for residents.
Regardless of whether it is an apartment in downtown Chicago, a building in Dallas, or a community in Atlanta, we strive to provide reliability, convenient access, and peace of mind at every doorstep.
The trust our customers place in us drives our growth, and we listen to their feedback as we develop our next steps. As we continue developing our partnerships and expanding our services, we remain committed to the same core values that brought us to this point: quality, responsiveness, and caring.
Gratitude and the Road Ahead
We sincerely thank our residents, property partners, and service professionals. Your trust, your feedback, and your partnership are the reasons we have reached this milestone. Each five-star review reminds us that we are making a difference in people's lives, and each suggestion, comment, or critique reminds us that we can do better. Collectively, they are the foundation of a community that is built on shared objectives and mutual respect.
As Amenify reaches its milestone of 100,000+ resident reviews and a 4.74/5.00 rating, we do not view this as the finish line, but rather a new starting line. It inspires us to continually improve technology, expand our services, and commit to every single resident we serve.
Our story is not "complete." It is still being constructed, one review, one rating, and one happy resident at a time.
Related Blog: Top 10 Multifamily Resident Service Platforms in 2025 (Why Amenify is #1)
Amenify: Enhancing Everyday Living, One Service at a Time
With over 400,000 services performed annually, an average response time under 30 seconds, and a community of residents who consistently rate us five stars, Amenify continues to set the standard for excellence in lifestyle services.
Thank you for being part of our journey, and here’s to the next 100,000 reviews, 400,000 services, and countless moments of trust and satisfaction still to come.
